Frequently Asked Questions
Q: Do you accept insurance?
A: Yes, we accept all major insurance companies and will file on your behalf for Chiropractic care. For all other services(massage, Pilates, Nutrition and Therapy), we will provide you all the documentation necessary to file a claim with your insurance but we will not file for you. Payment is due to us at time of service
Q: What types of insurance do you accept?
A: We accept the following types of insurance:
- Aetna
- Beechstreet
- Blue Cross Blue Shield
- Boon Chapman
- CCN
- Cigna
- First Health
- Fortis
- Great West
- Guardian
- Harrington Benefits
- HHPO
- John Alden
- Medicare
- One Health Plan
- PHCS (PPO)
- United Healthcare
- ADMAR
- Chiro Health of CA-Chiro Source
- Health Smart
- Pacificare
- Principal Finance
- TX True Choice
Q: What will my initial Chiropractic visit cost?
A: Without having examined you and discussed with you your particular case, there is no exact answer. Our 90 minute new patient appointments include a full examination, health history review, x-rays, therapy and adjustment. These appointments can run between $100.00 & $500.00 depending on the level of x-rays required. If your health insurance is a co-pay it may only cost you $35.00. We are happy to verify your benefits prior to your appointment and give you all that information to help you in your decision. Our chiropractors are also available to do a 30 minute consultation FREE to help assess what care they believe you need and what the costs will be so you can make an informed decision. Please don't hesitate to let us know if cost is a concern so we can assist you in any way possible.
Q: Do I have to be a Chiropractic patient to receive the other services you offer? i.e. massage, acupuncture, Pilates etc.
A: NO, we welcome anyone and everyone to utilize the services that fit them best. Please contact our front desk staff @ 281-292-6644 to schedule an appointment for any of the fantastic services we offer.
Q: If I recently had x-rays or an MRI done, do I have to have x-rays taken again with you?
A: No, as long as the x-rays or MRI were done within the last 6 months. We will get your release to request those records or have you bring them with you to your first visit.
Q: Do you accept Workman's Comp?
A: NO, at this time the clinic does not accept workman’s comp claims.
Q: If I come to see you after being injured in a car accident, what information do I need to have with me in regards to paying for my care?
A: We need a claim number, contact name, phone number and address for your insurance company. We do not accept 3rd party payments on accident claims, so we encourage all of our accident patients to investigate whether or not they elected to have a Personal Injury Protection policy on their own auto insurance. A PIP is a fund of money(typically $2,500 to $5,000) that you have been paying into as part of your premium every month. Even if the accident is someone else's fault, you can still open a PIP claim with your insurance so you are not out-of-pocket for your medical needs. Your auto insurance adjustor should provide you with a claim # and an address, phone number and contact. We then send all your bills to them to pay until the fund is exhausted. When it's time to settle your auto claim with the 3rd party, our records provide proof that you should be reimbursed the money used from your PIP. This is money straight back into your pocket. Payment is due at time of service if a PIP is not applicable.
Q: What methods of payment do you accept?
A: We take Mastercard/Visa, Discover, American Express, checks and cash.
Q: Where are you located?
A: 9303 Pinecroft Drive, Suite 200 in a new medical office building right behind Memorial Hermann Hospital near Research Forest and Pinecroft. For directions, please call our front desk.
Q: When I call to make my appointment, what information should I have ready?
A: For a chiropractic visit, we will need name, date of birth, two daytime telephone numbers, your insurance company’s name, phone # and id #. For all other services-your name and best contact numbers is all that is required when you arrive. You will have paperwork to do for all of our services, but we have made all of our new patient forms available online on our Patient Forms Page.